Refund policy

30-Day Money-Back Guarantee

We stand behind the quality of every product we sell. If you're not completely satisfied with your Aurora Cube, we'll make it right.

HOW IT WORKS
- Contact us within 30 days of receiving your order at support@cubeglo.com
- We'll provide a return shipping label
- Once we receive the item in its original condition, we'll process a full refund within 5-7 business days

DAMAGED OR DEFECTIVE ITEMS
If your order arrives damaged or defective, contact us immediately with a photo of the issue. We'll send a free replacement — no return required.

CANCELLATIONS
Orders can be cancelled within 12 hours of purchase. After that, the order may have already been processed for shipping.